Privacy Policy

Last Updated: July 10, 2026

This Privacy Policy explains how Tribeofall collects, uses, shares, stores, and protects personal information when customers visit tribeofall.com, place an order, contact customer support, or use website services.

Summary

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and purchase details
• Product preferences
• Return and refund information
• Customer service communications
• IP address
• Browser and device information
• Website activity
• Cookie and analytics information
• Fraud-prevention information

Payment card details are generally collected and processed directly by authorized payment providers. We do not intentionally store complete payment card numbers or security codes.

2. How We Collect Information

We collect information:

• Directly from customers
• During checkout
• When an account is created
• When customers contact us
• Through cookies and similar technologies
• From payment, shipping, analytics, fraud-prevention, and technical service providers

3. How We Use Information

We may use personal information to:

• Process and confirm orders
• Process payments
• Ship and deliver products
• Provide tracking information
• Handle returns, exchanges, and refunds
• Respond to customer inquiries
• Prevent fraud and unauthorized transactions
• Maintain website security
• Improve products and website performance
• Send transactional communications
• Send marketing messages when permitted
• Comply with legal and accounting obligations

We do not use personal information for purposes that are materially different from those described in this policy without providing appropriate notice.

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

• Keep shopping carts active
• Remember preferences
• Enable checkout
• Understand website traffic
• Improve website performance
• Prevent fraud
• Measure advertising performance
• Provide relevant advertising where permitted

Customers may manage cookies through browser settings or any cookie preference tool available on the website.

Disabling essential cookies may affect shopping-cart, checkout, or account functions.

5. How We Share Information

We may share information with service providers that help us operate the website and fulfill orders, including:

• Payment processors
• USPS, UPS, and FedEx
• Website hosting providers
• E-commerce platforms
• Analytics providers
• Email and customer-support providers
• Fraud-prevention providers
• Advertising providers, where enabled
• Accountants, legal advisers, and government authorities when required

These providers receive only the information reasonably necessary to perform their services.

6. Sale and Sharing of Personal Information

We do not sell personal information in exchange for money.

Certain advertising or analytics technologies may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws, even when no money is exchanged.

Where required, customers may request to opt out by contacting support@tribeofall.com or using an available cookie or privacy preference tool.

We do not knowingly sell or share personal information belonging to children under 16.

7. Marketing Communications

We may send promotional emails only when permitted by law.

Customers may unsubscribe at any time by:

• Selecting the unsubscribe link in a marketing email
• Contacting support@tribeofall.com

Unsubscribing from marketing does not stop necessary order, payment, shipping, return, security, or account communications.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders
• Provide customer service
• Process returns and refunds
• Maintain transaction records
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, and legal obligations

Retention periods may vary depending on the information and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

No internet transmission or storage system is completely secure. Customers should protect their passwords and notify us of suspected unauthorized account activity.

10. Customer Privacy Rights

Depending on the customer’s state of residence and applicable law, customers may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of personal information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing
• Limit certain uses of sensitive personal information
• Appeal a denied privacy request
• Receive equal service without unlawful discrimination

Some information may be retained when required for legal, security, fraud-prevention, tax, accounting, or transaction purposes.

11. Submitting a Privacy Request

To submit a privacy request, email:

support@tribeofall.com

Please include:

• Full name
• Email address
• State of residence
• Type of request
• Relevant order number, if applicable

We may request reasonable information to verify identity and protect customer data.

Authorized agents may submit requests where permitted by law. We may require proof of authorization and identity verification.

12. Children’s Privacy

The website is intended for general adult shopping and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If we learn that such information was collected without valid parental consent, we will take reasonable steps to delete it.

13. Payment Processing

Payments may be handled by third-party payment providers.

Those providers may collect:

• Cardholder name
• Billing address
• Payment card information
• Transaction information
• Fraud-prevention data

Their collection and use of information are governed by their own privacy policies and legal obligations.

14. Shipping Providers

We may provide shipping carriers with information required to deliver orders, including:

• Customer name
• Shipping address
• Telephone number
• Email address
• Package and delivery details

Shipping providers may use this information according to their own privacy policies and legal obligations.

15. External Links

The website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of independent third parties.

Customers should review the privacy policy of any third-party website they visit.

16. International Visitors

Tribeofall sells and ships products only within the United States.

Visitors accessing the website from outside the United States understand that information may be processed or stored in the United States, subject to applicable law.

17. Do Not Track Signals

Some browsers offer “Do Not Track” settings.

Because there is no single universally accepted response standard, the website may not respond to all Do Not Track signals.

Where legally required and technically supported, we may recognize applicable opt-out preference signals.

18. Policy Changes

We may update this Privacy Policy when our business practices, technologies, service providers, or legal obligations change.

The revised policy will be posted on tribeofall.com with an updated “Last Updated” date.

Material changes may also be communicated through the website or email where required.

19. Contact Information

Tribeofall

Website: tribeofall.com

Email: support@tribeofall.com

Address: 34 Unity Dr, Trumbull, CT 06611-4229, United States

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time

Eastern Time means the local time observed in Trumbull, Connecticut, including Eastern Standard Time and Eastern Daylight Time when applicable.